I’m having a technical issue. Can you help me?

Of course!

1) Mobile app issues:

Android and iOS - You can use our Instabug shake feature, where you shake your mobile device while the app is running, and a popup will show up that allows you to select the "Report a problem" option, where you can include take a screenshot and/or record a video of the exact issue directly from the app.

2) Website issues:

Please email us at [e-mail] and include any screenshots/videos that would be helpful for us to see exactly what is occurring.